Service model

Field playbooks

Repeatable sequences we use on application analytics engagements—so audits finish with artefacts, not a slide deck that expires.

Open notebook with handwritten planning notes
  1. Frame — one decision worth answering

    We open with the decision that is stuck: a disputed funnel, a retention chart that moved after an SDK change, or a taxonomy nobody owns. Scope stays narrow on purpose.

  2. Access — read-only where possible

    You grant temporary read access to the analytics tool, event stream, and relevant docs. Audits do not require write rights to production schemas.

  3. Inventory — make synonyms visible

    Events, properties, funnel steps, and identity rules are listed before recommendations. Silent gaps surface here, not as a late-week surprise.

  4. Prioritise — ship impact first

    Fixes are ordered by how much they change decisions this quarter. Cosmetic renames wait behind broken step events and identity resets.

  5. Handoff — artefacts you keep

    You leave with written definitions, QA scripts, and a walkthrough. Ongoing operation only continues if you separately book Measurement Office Hours.

Ready to start?

Most teams begin with a Tracking Contract Workshop. If a single conversion path already argues with reality, tell us which path and we will suggest Conversion Path Instrumentation instead.

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